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Trustmarque article on ZDNet http://resources.zdnet.co.uk/articles/0,1000001991,39789650-1,00.htm
markboorman (Mark Boorman) Mon, 04 Jan 2010 13:00:47 -0000
Trustmarque article on ZDNet http://resources.zdnet.co.uk/articles/0,1000001991,39789650-1,00.htm
ICF Zurich Resources Free Download - http://shar.es/aUlOJ
ndstrupler (ND Strupler) Mon, 04 Jan 2010 13:00:05 -0000
ICF Zurich Resources Free Download - http://shar.es/aUlOJ
27 Cool Tools and Resources for the Twitter Addict http://bit.ly/6zVp
webshocker (Nitin Sharma) Mon, 04 Jan 2010 13:00:04 -0000
27 Cool Tools and Resources for the Twitter Addict http://bit.ly/6zVp
Resources RSS feed

500 Call Center Guide - Online guide for call center products, services, news and telecommunications links.
Meta Description: [ Call Center Guide - Your source for call center outsourcing, services, news, software, technology, jobs, solutions. ]

Call Center Ops - Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
Meta Description: [ CallCenterOps.com - Call Center Ops - CallCenterOps is a site dedicated to call center operations. CallCenterOps provides resources and information that will help you to effectively run a call center of any size. ]

Call Centre Managers Forum - Business Information and Resources for Call Center Managers.
Meta Description: [ Call Centre Manager Know How,Contact Centre, Contact Centre, CRM & Contact Centre ,experience exchange, call center improvement ]

Callcentres.net - Call center research and supplier directory.
Meta Description: [ Call Centre & CRM Informediaries. call and contact centre news, press releases, supplier directory, events calendar, discussion forum, market research reports in regions: Asia Pacific, Australia, Hong Kong, Malaysia, India, Singapore, New Zealand, Indonesia, Japan, South Korea, Philippines, Taiwa... ]

CCNG - A networking organization with membership comprised of call center management and industry professionals.(membership required)
Meta Description: [ CCNG International, Inc. ]

CRM Xchange - Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
Meta Description: [ Directory for Contact Centers CRM: Webcast training, International events, software directory, case studies, forums, call center solutions, educational resources, customer service management white papers ]

Indian Institute Of Contact Center Management - Educational center with information about the Indian call center industry.

Mosaix (PDS) User Group - Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.
Meta Description: [ User group for Mosaix predictive dialer systems ]

Oz Call Centres - Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide.
Meta Description: [ We find, for free, the right call center for your local or international telemarketing,customer service or help desk needs - and save you up to 30% off your campaign costs. ]

Telecoms Virtual Library - Resource links for the call center industry.
Meta Description: [ A free index of telecommunication companies, also linked to telecommunications research papers and telecommunications company profile samples. ]