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Telecommuting, telework, or working from home (WFH) is a work arrangement in which employees enjoy limited flexibility in working location and hours. In other words, the daily commute to a central place of work is replaced by telecommunication links. A frequently repeated motto is that "work is something you do, not something you travel to". Leonhard, Woody, The Underground Guide to Telecommuting, Addison-Wesley 1995, ISBN 0201483432 A successful telecommuting programme requires a management style which is based on results and not on close scrutiny of individual employees. This is referred to as 'managing by objective' as opposed to 'managing by observation'. The term 'telecommuting' was coined by Jack Nilles and was first used in the United States.

History


The first formal tests of telecommuting were held in 1973 and 1974 with the telecommuters working at a satellite office of an insurance company, using dumb terminals connected to a downtown mainframe. The advent of simplified screen navigation, enhanced monitors, graphical user interfaces, the decrease in cost and increase in performance of personal computers, inexpensive printers, and portable laptops have forged the way for the virtual office. Terminal emulation through data communications lines or telephone lines bridged the gap for remote computing. Eventually, connection-dependent remote access solutions emerged towards end of the 1980s. The adoption of local area networks promoted sharing of resources, and client-server computing allowed for balancing applications efficiently and effectively. In the 1980s, employees began to work part-time from so-called 'home offices' with a desktop PC supplied by their company. Today, the telecommuting staff (telecommuters) usually carries laptop PCs around which they can use both at the office and at home (and almost anywhere else). The telecommuting staff are kept together by the company network and other telecommunication channels.

Telecommuting gained more ground in 1996 after "the Clean Air Act amendments were adopted with the expectation of reducing carbon dioxide and ground-level ozone levels by 25 percent". Siano, M. (1998, March-April). "Merging home and office: telecommuting is a high-tech energy saver" version. E. The act required companies with over 100 employees to encourage car pools, public transportation, shortened workweeks, and telecommuting. In 2004, an appropriations bill was enacted by Congress to encourage telecommuting for certain Federal agencies. The bill threatened to withhold money from agencies that failed to provide telecommuting options to all eligible employees.

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