Gourt > Business > Management > Software > Service Management (2)
Service Management is the management of service producing industries (in contrast to manufacturing and agricultural industries). The term is most widely used in the Information and Communication Technology (ICT) sector, and also has notable use within the housekeeping and car repair/maintenance industries. However, almost all firms provide a combination of goods and services and a service management focus can help drive revenues. (Collier 2006)
History
Business faculty have relatively recently been studying services as a part of Operations Management. In 1972, Harvard Business School published its first services management case, Benihana of Tokyo. *
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Service Representative I (4 day work week) - Document Management - Houston, TX: Cintas is the leader in corporate ... http://bit.ly/6BYqjM
Houston100KJobs (Houston $100K+ Jobs) Tue, 22 Dec 2009 23:20:57 -0000
Service Representative I (4 day work week) - Document Management - Houston, TX: Cintas is the leader in corporate ... http://bit.ly/6BYqjM
#Jobs Service Representative I (4 day work week) - Document Management - Houston, TX http://bit.ly/5Vd6Bl
JobsofHouston (Jobs_Houston) Tue, 22 Dec 2009 23:07:37 -0000
#Jobs Service Representative I (4 day work week) - Document Management - Houston, TX http://bit.ly/5Vd6Bl
Skloff Financial Group â A Full Service Wealth And Investment Management Firm http://bit.ly/66FSWU
AnnuityPayments (Annuity Payments) Tue, 22 Dec 2009 23:06:22 -0000
Skloff Financial Group – A Full Service Wealth And Investment Management Firm http://bit.ly/66FSWU
Automotive Service Management: PA-Philadelphia, Pep Boys is looking for qualified automotive service management ca... http://bit.ly/8Fw8yM
Job_Philly (Jobs_Philly) Tue, 22 Dec 2009 23:03:03 -0000
Automotive Service Management: PA-Philadelphia, Pep Boys is looking for qualified automotive service management ca... http://bit.ly/8Fw8yM
@mcbeaven Lol yeah Best Buy's Geek Squad and Service management is a joke.
JordonHiller (Jordon Hiller) Tue, 22 Dec 2009 22:53:40 -0000
@mcbeaven Lol yeah Best Buy's Geek Squad and Service management is a joke.
Debt Management And Debt Consolidation | Finance: According to the Consumer Credit Counseling Service, you shouldn'... http://bit.ly/4MXvjp
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ClickSoftware Technologies Ltd. - Develops optimization solutions to improve response times. (Nasdaq: CKSW).
Meta Description: [ Ensure Service Chain Optimization & Streamline Dispatching with ClickSoftware's Mobile Workforce Management Software & Field Service Software. Improve Efficiency & Customer Satisfaction with Our Mobile Workforce Optimization & Job Scheduling Software. ]
Core Software - Business automation service software for companies that service serialized equipment.
Meta Description: [ Crystal Reports Training, Consulting and Users Group ]
Datalabs - Transact POS system for service or mail order business. Teledex PIM and telemarketing.
Meta Description: [ We specialize in Soho telecommunications
equipment. We produce music on hold equipment, vonage pbx system, voip pbx,
business telephone systems, phone system for voip and business phone system
voicemail. We also provide discount auto attendant voicemail. ]
Digital Fuel Technologies, Inc. - Provides SLA software to measure and manage outsourced and in-sourced service performance, compliance, costs, and direct business impact.
Meta Description: [ Service level agreement (SLA) management software from Digital Fuel helps companies manage outsourcing and shared services. ]
Encover - Service sales automation software for service contract management and contract renewal.
Enlighta - A Java based solution designed to increase governance and effectiveness of IT outsourcing and BPO in global 2000 companies.
ESC, Essential Tools for Facility Managers - Consulting and software tools for facility managers.
Meta Description: [ Our cleaning management applications software is built exclusively for use in Healthcare, Education and Commercial Facilities. Learn how to improve the quality of service and cost effectiveness in your department! ]
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Hamilton Hall - Developers of Leo Software for service management, product data, configuration and asset management.
Meta Description: [ View information on the complete range of LEO Software for Product Lifecycle Management, Integrated Logistics Support, Contractor Logistics Support, Service Management, Product Data Management, Asset Management and Configuration Management. ]
Indus International - Offer software designed to enable organizations to effectively manage their equipment, facilities, workforce, and operations.
Insight Direct, Inc. - Provider of service management solutions for the HVAC, plumbing, cleaning, handyman, and computer services industries.
Meta Description: [ Complete service management software solution ServiceCEO offers total control for
your service business. Imrove your mobile dispatch processes, inventroy control, employee management, invoicing and scheduling
and much more. Improve your overall business management control process and your botto... ]
Intac International - Publishers of WINTAC - Business Management Software for Contractors.
Meta Description: [ Service Software Dispatch Software Repair Business Accounting program HVAC Plumbing Overhead Door Fuel Oil Delivery HVACR Electrical Refrigeration Cabling Roofing Appliance Computer Repair Landscaping Lawn Care Pest Control Carpet Cleaning Drain Window ]
IT Service CMM - The IT Service Capability Maturity Model is a maturity growth model aimed at IT service providers.
ITIL Community Forum - Portal and forum dedicated specifically to the ITIL service management approach.
Meta Description: [ The Interactive Portal for the ITIL Community ]
MODULUS - Diary based system incorporating accounts, sales and purchase ordering, stock control, job costing and word processing.
Nexent - Repair maintenance refurbishing service software which can message a mobile workforce, create work orders and send electronic claim forms.
Office Tech Systems - Australian service management software - modular solutions for all servicing requirements.
Meta Description: [ Our service management software solutions - adaptable for all requirements. ]
Pinnacle Computer Systems Ltd - Design and implementation of service management and mobile data solutions.
Seedcorn Software - Resource management, asset management, credit management software products and collection software tools. Fast high quality low price software.
Meta Description: [ conference, training and meeting room, equipment, catering, human and other resources + event + attendee booking and scheduling software development services ]
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ServiceCenter - Provides for full lifecycle management of the IT infrastructure, employing a three-tier client/server architecture that allows for maximum flexibility and customization.
ServiceCycle - Web based collaboration and communication platform for both businesses and non-profit organizations
Meta Description: [ ServiceCycle – Web based collaboration software platform for knowledge workers and non-profit organizations ]
Six Sigma Management Kit - A toolkit of materials to support six sigma, including a calculator and templates.
Meta Description: [ The six sigma training and quality kit comprising of a beginners guide, a management presentation, tutorial, calculator and much more. ]
UltraComp - Offers service management applications developed for handheld devices and using a wireless connection.
Meta Description: [ Ultracomp steps ahead in service management ]
ValeoSoft - Provides service management and asset management software solutions for vendors and operators of complex capital equipment.
Meta Description: [ High availability lower cost business equipment available. Electronic Components, Construction, Farm, Graphic Arts, Industrial Equipment, MRO, Laboratory Equipment, Medical, Manufacturing & Metalworking, Office Products, Other Industries, Plastics ]
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