Performance improvement is the concept of measuring the output of a particular process or procedure then modifying the process or procedure in order to increase the output, increase efficiency, or increase the effectiveness of the process or procedure. The concept of performance improvement can be applied to either individual performance such as an athlete or organizational performance such as a racing team or a commercial enterprise.
In Organizational development, performance improvement is the concept of organizational change in which the managers and governing body of an organization put into place and manage a program which measures the current level of performance of the organization and then generates ideas for modifying organizational behavior and infrastructure which are put into place in order to achieve a better level of output. The primary goals of organizational improvement are to improve organizational effectiveness and organizational efficiency in order to improve the ability of the organization to deliver its goods and/or services and prosper in the marketplaces in which the organization competes. A third area of improvement which is sometimes targeted for improvement is organizational efficacy which involves the process of setting organizational goals and objectives.
Performance improvement at the operational or individual employee level usually involves processes such as statistical quality control. At the organizational level, performance improvement usually involves softer forms of measurement such as customer satisfaction surveys which are used to obtain qualitative information about performance from the viewpoint of customers.
More on [ Performance improvement ]

| Grass Roots Switzerland - Inspiring People! | |
| Next Video | |