News and Media :: Customer Service

Customer Service - Google News

BRIEF: Comcast launches customer service improvements in Greeley - Trading Markets (press release)
Sat, 11 Oct 2008 12:24:37 -0000
BRIEF: Comcast launches customer service improvements in GreeleyTrading Markets (press release), CA - 14 hours agoComcast recently launched several customer service enhancements in the Colorado that will improve the way the company serves Greeley, according to a Comcast ...Hard times, but furniture makers not sitting tight Trading Markets (press release)Qwest cuts nonunion work force Trading Markets (press release)all 180 news articles
Service stars - Red Bluff Daily News
Sat, 11 Oct 2008 14:53:41 -0000
Service starsRed Bluff Daily News, CA - 12 hours agoBy RICH GREENE-DN Staff Writer Doug Hamblin, Sandy Barnard, Spencer Pike and Whitney Luna receive the Best Junior Customer Service Award from Shasta ...
Embrace customer service - Sunday Vision
Sat, 11 Oct 2008 21:06:27 -0000
Embrace customer serviceSunday Vision, Uganda - 6 hours agoI read with sadness Davies Kamanzi’s letter in The New Vision of September 12, entitled “customer service vital for businesses”. He had gone to bank school ...
DMV customer service centers closed October 13 (Columbus Day) for ... - The Daily Kenoshan
Sat, 11 Oct 2008 18:06:52 -0000
DMV customer service centers closed October 13 (Columbus Day) for ...The Daily Kenoshan, Wisconsin - 9 hours agoDivision of Motor Vehicles' (DMV) customer service centers and phone centers throughout Wisconsin will be closed for business on Monday, October 13, 2008, ...
How to Beat Irksome Automated Customer Service Systems - CRM Buyer
Sat, 11 Oct 2008 11:05:51 -0000
How to Beat Irksome Automated Customer Service SystemsCRM Buyer - 16 hours agoBy Jon Yates One of the most enduring customer-service complaints is the poor performance of automated customer-service systems, writes Chicago Tribune ...
State Criticizes AT & T Plan To Move Customer Service Jobs - Hartford Courant
Thu, 09 Oct 2008 02:07:44 -0000
State Criticizes AT & T Plan To Move Customer Service JobsHartford Courant, United States - Oct 8, 2008By LYNN DOAN State officials, fearing that AT&T's customer service will suffer, denounced the copany's plans Wednesday to relocate 60 customer service jobs ...AT&T lays off 60 workers Meriden Record-JournalDPUC ordered to include AT&T closure plan in its review of AT&T ... Norwalk Plus MagazineAT&T cuts 60 jobs in Conn. WTNHWTNHall 47 news articles

 

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Management 2005 - This is a new exhibition conference for customer service, sales, IT, marketing and senior corporate management who are developing strategy and sourcing products services.
Meta Description: [ Welcome to Customer: Strategy & Management 2007 SHOW STARTS NEXT WEEK! Weds 26-Thurs 27 Sept, Hall 7, NEC Customers don't come with care instructions......but Customer: Strategy & Management 2007 will provide you with tools and information on how ]

404 411 Peculiar Road - Aims to teach customer service people, call centers, and managers how to work with customers online.

500 Call Centre - CRM Software reviews, management interviews, tips on improving customer service and call centre products.
Meta Description: [ This website is the hub of call centre software on the internet. A call centre is one of the most valuable sections of any company, it needs to be quick, clean and professional. ]

500 CRM and Contact Centre 247 - Online exhibition for the CRM software Call Centre industries. Featuring news, articles, whitepapers, case studies and vendors.
Meta Description: [ Online exhibition for the CRM software and contact centre Industries. Providing CRM & Call Centre professionals with news, whitepapers, case studies, seminars and products. ]

CRM Blog - News and commentary on CRM topics, including software and implementation.

CRM Event - Resource featuring weekly updated news and event schedules.
Meta Description: [ A useful resource for customer relationship management ]

CRM Today - Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
Meta Description: [ Find a CRM solution for lead or contact tracking management, sales pipeline or forecasting analysis, marketing campaign reporting, or call center tracking. Request quotes. ]

CRMDirectory.com - News, products, and tutorials for those interested in customer relationship management (CRM).
Meta Description: [ CRM Directory - Customer Relationship Management Software buyers guides, CRM News, CRM Articles and more. ]

Customer Care Coach - Email-based customer care training program for managers that is designed to deliver continuous improvement, increase profits and customer loyalty.
Meta Description: [ Customer service training, relationship management, customer satisfaction consulting and customer service training programs including the Customer Care Coach. ]

Customer Service Manager.com - Journal, advice and information for customer service professionals
Meta Description: [ Resource for Customer Service Managers & Professionals, improve your customer service, free customer service articles & advice ]

Customer Service Point - Promotes quality customer service, with articles on customer support and related subjects as Customer Relationship Management (CRM), best practices, tools, books, quotes and skills.
Meta Description: [ Good customer service is the ONLY differentiator on the net, and a clear opportunity as it increases the lifetime value of your customers! ]

Customer Service Zone - Access hundreds of customer service related articles and book excerpts online, discussion lists to help improve customer service.
Meta Description: [ Customer Service Zone - The place to get help and learn about customer service issues. Learn about difficult customers, and develop your customer service skills. ]

ECCS - Resource providing advice and information on customer relationship management in the form of articles, case studies, white papers, industry news, and analysis tools.

eCustomerServiceWorld - Resource site featuring access to over 300 articles, case studies and white papers as well as news, information, advice and jobs.
Meta Description: [ Improve your customer service skills with eCustomerServiceWorld providing customer service, CRM, call centre and help desk professionals with a wide selection of research, resources and services. ]

Improving Customer Service - A list of customer service articles by John T. Self.
Meta Description: [ A weekly column exploring ways to make your Customer Service the best it can be! By John T. Self, Ph.D. ]

Insight Exec - The Customer Management Community (CMC), is a CRM service which provides news, information, advice and best practice case studies to help its members make the most of customer management activities, achieve core business objectives and help improve the ROI of CRM programmes.
Meta Description: [ The leading customer management community for news and features on customer insight, customer management and CRM research. With weekly emails, case studies, a download library, and a forum for expert advice, MyCustomer.com provides customer management news and tools to help maximise your CRM acti... ]

404 Siebel CRM Resource Library - The CRM Resource Library provides information about the business benefits of customer relationship management (CRM) and how you can achieve similar results using Siebel products and services.
Meta Description: [ With the acquisition of Siebel's leading CRM solutions, Oracle now offers a complete, complementary, world-class set of customer relationship management applications and offers the most comprehensive business analytics solutions available today. This merger also means the most comprehensive offer... ]

The Physics of Customer Service - International speaker and consultant, Patrick McGaughey, now offers his popular customer service seminar titled, The Physics of Customer Service, as an easily downloadable eBook online.

What Ever Happened to Customer Service - Article giving customer service advice geared towards online entrepreneurs.
Meta Description: [ Online entrepreneurs need a lesson in Customer Service, and Harmony Major is here for the teaching. This informative how-to article gives Customer Service advice that will keep your Online customers coming back. ]